Frequently Asked Questions
See below for answers to our most frequently asked questions…Still need more information? Please reach out to us via the Contact Us form.
FAQs
Where are you located?
We have 4 office locations throughout the U.S. These locations facilitate travel accommodation services all across the county.
What hotel brands do you work with?
We work with all hotel brands.
Are there any brands that you do not work with?
No, we base our hotel selection on reviews.
Are you able to provide sport or corporate travel solutions for events or activities taking place on the West Coast?
Absolutely!
What happens if my event is canceled?
Event cancellations are handled on a case by case basis.
On average, what is the typical per room night rebate amount?
$12-$15
How soon after my event ends will I receive my rebate check?
Within 10 - 30 days
Can you get any rooms comped?
Absolutely. It's all based on how many teams book through our system.
Will my participants still be able to use their hotel rewards?
Yes, however they cannot turn them in for free nights.
How far out can you secure room blocks?
We are currently securing rooms 3 - 5 years out.